Sign up now with a 3-day money-back guarantee! Because if you rate the seller for scamming you with junk, you wont be able to return the product! Well, it turns out that when you like an item, the seller is notified of your interest. Calculate your own profit and margin using our Mercari fee calculator. I understand why you question the safety of Mercari despite its obvious popularity. Use of them does not imply any affiliation with or endorsement by them. Mercari charges sellers a market competitive rate of 2.9\% plus $0.30 for each payment received from the buyer. If youre interested in receiving a free $10 signup bonus, you need to go through a referral link. The marketplace is widespread, and it is gaining even more popularity each day. Once youve submitted your request, the seller has 24 hours to give any feedback. However, lucky for me, the items are considerably cheaper than buying them from the store. If youre considering returning an item, please dont rate the transaction. Falsifying The Condition of Items. DONT USE MERCARI IT IS A TOTAL AND UTTER SCAM THAT WILL STEAL YOUR MONEY. Get Sh*t Done: 10 Best Productivity Hacks, How To Make 100 Dollars A Day: 15+ Best Ideas, YouTube Equipment For Beginners: Start Your YouTube Journey. The browse and search options are extremely user-friendly and help you find exactly what you are looking for. Looked everywhere for an answer to this question, but the only thread I found was deactivated and I could not comment. Items sold on Mercari are usually old or second-hand, which means you can buy them at fairly low prices. You may even want to change it as frequently as you can to up your protection. Youll also incur this fee for each direct deposit transfer rejected by your financial institution and when using Instant Pay as a transfer method. You wont get paid unless the buyer rates you. You can just not rate the item and the item will just be hanging; if you dont mind having it keep reminding you to rate, then I wouldnt worry about it. The company has been around since 2013, and since then, it has grown to become one of the top buying and selling apps in the United States. 6. Will not purchase from Mercari again. The same goes for new stuff, but Mercari does suggest you set the price on new and unused items at around 70% of their original value. document.write ("?zoneid=4"); Many online marketplaces have introduced restrictions on what you can and cannot sell. Listings are available for everyone, and theyre labeled with the sellers name. Mercari holds the sellers payment until you rate them after receiving the product (for a maximum of three days). These dodgy sellers may try to sell items that are damaged, smelly, dirty, or fakeand sadly, they can ruin a platform for other honest sellers. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? It has categories for different brands too, which is great if you have a preference for any brand. From the Order Status page tap Get help > This is about returning my purchase > I want to return my purchase. One seller deleted all her items in my cart and blocked mewho knows why? With thousands of listings available in various categories, there's a lot to explore. Her inspirational story about her struggle to make ends meet, to paying off their home in less than 10 years, has been featured on MarketWatch, Fox Business, MSN, and other media outlets.To learn more about Courtney, head over to her, online marketplace to make money on the side, How To Become An Electrician [Everything You Need To Know], Golden Visa Options In Europe For Entrepreneurs, How To Become A Flight Attendant [Read This First], What You Need to Know About International Money Transfers. The second-longest side can be no longer than 20 inches. Mercari has a lower commission as well, but Poshmark sellers have lower shipping costs. However, speaking from personal experience, Mercari is 100% legitimate. Heres a reward in the form of a 10% discount code on your first month ofCrosslist (add during check-out). '&charset='+document.characterSet : '')); You should be yelling at the PO. This means youll want to sort out where youll have the item shipped from. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. Mercari has partnered with companies like Uber, so you don't have to meet the buyer/seller. Do you want to get paid to sell electronics and other products? Mercari gives the buyer 3 days after the item is delivered to submit a rating. If the buyer fails(or forgets) to leave a rating Mercari will automa So the only reason you may get scammed on Mercari is if you let your guard down and dont use common sense. 1. document.write ('&cb=' + m3_r); Mercari customer service also takes fraud seriously. With Mercari, you can either pay for the shipping yourself or charge the buyer. Whether you've heard of Mercari or not, here's how the online marketplace works. Their customer service sucks! A brand and condition should also be entered. Mercari is the worst for consumers. if (!document.MAX_used) document.MAX_used = ','; What i got was a toy! Plus, if youre sending items that exceed the Mercari Pack and Ship weight and size restrictions, shipping on your own will be your cheapest option. WebIts not a big deal - even if buyer rates poorly. Thanks everyone for the fast and fabulous feedback. Obviously, you cant sell anything illegal. Mercari is an online marketplace that allows you to buy and sell items. The 3 day policy to rate a seller is B.S. Add some protection so the item wont get damaged in transit. If you do so, you run the risk of being a victim of identity theft and straight-up theft. The overall Mercari experience gets a straight A+ from the Better Business Bureau and an almost incredible 4-star rating on Trustpilot. Its easy to do and costs nothing (save for the price reduction). As of now, there is no best price guarantee on Mercari. There is also an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out. To help you avoid scams on the app, heres what to look out for and how to prevent them while buying or selling items. Its a great place to hunt for bargains. if (document.mmm_fo) document.write ("&mmm_fo=1"); The truth is that just about anything can be sold and does sell well. So now the scammer is out there selling with one successful sale lmao. 853 Dauphin St. Suite 215 Mobile, AL 36602 2023 brooksconkle.com. Mercari has lower fees than eBay for most product categories and is the cheaper way to sell stuff online for most sellers. This seemed super shady to me that she would play dumb about the shipping guidelines. Is it safe? AnywayEverything is fine till the day of delivery. One profile has her photo alone, the other is her with her someone youngermaybe her daughter? Yes, Ive had a lot of successful non-shady transactions on Mercari. Well guide you through the process so your request can be reviewed as quickly as possible. My questions: Curious what other more experienced sellers would do in this situation. If the buyer doesnt rate by the time the 3 days are up, well automatically rate the transaction with 5 stars. So, the effective fee is 12.9% plus the extra $0.30. I dont know about you, but I feel like a drug dealer meeting people on a corner hoping they dont jump me and take all my money. A cheap reproduction of an item is an illegal practice. Mercari does state they will let sellers know as soon as other payout options are available. Because of this, I decided to write a thorough Mercari review and analyze the pros and cons of the app. A friend of mine introduced me to Mercari, and I received a 10 dollar credit for my first purchase. The cookie is used to store the user consent for the cookies in the category "Other. If you intend to sell products, you might be better off setting up a Shopify store with Debutify theme. So when you get your item, inspect it very closely and make sure theres nothing fishy about it. To help a buyer keep track of the shipped item and to make Mercari accountable for it, you have to provide a valid tracking number. If youre interested in earning money with Mercari, heres what other sellers are saying about it: Mercaris average score on TrustPilot is 3.3, based on reviews from 18,000+ users. I bought a present for Christmas for my son on Mercari almost two weeks before Christmas and asked the seller to ship immediately so we would have it before Christmas. When you complete all this, the final step is to go on the Order Status page and tick Ive shipped it to let the buyer know that their order is on the way. All I asked was for her to combine shipping. As I stated before, Mercari suggests you list items for 70% less than the suggested retail price because most buyers are not looking to purchase items at full price. document.write ("'><\/scr"+"ipt>"); YouTube Monetization: How Many Views Do You Really Need? The most common way to contact customer service is through their email at [emailprotected]. Make sure you have a reasonable ballpark price for the item that youre eyeing. Is it better to ship yourself on Mercari? At times sellers complain about their items, not selling. Lets see how the two compare. You can sell just about anything on the app. That way, you could open a CD with, say, the $50 minimum, and if T-bill rates come down unexpectedly, you would still be able to get a 5% rate on any additional money you put in there. Here is a list of items you cant sell on Mercari: If you get caught selling the items above, users may report you. If you have further questions, feedback, bug reports, or want to know a bit more about us, why not swing by for a chat and say Gday! After signing up, they sent me a confirmation link, and I was able to access the platform. ), which eats into your profits. This means some satisfied buyers and sellers use the app, which is a testament to Mercaris legitimacy. If you attempt to sell prohibited items according to Mercaris guidelines, your account will be suspended, and all your transactions will be canceled. Then youll write a short description of it before setting its selling price. We gotta keep the lights on, servers humming, and kids clothed. More info in the privacy policy. Unfortunately, this is now where my wife spends the majority of her time. To safeguard sellers' interest, Mercari offers up to $200 protection on items lost or damaged during shipment (except for the ones that are shipped by you). Mercari isn't there to simply accommodate the seller/buyer - their a company - rate increases get passed onto everyone. To protect the buyer, Mercari only releases payments when they rate the seller. With Instant Pay, you can request your money and have it in minutes on your debit card. Mercari wont be able to take the commission, but it wont be able to protect you either. Although Mercari has packing guidelines on its website, you can opt for Mercari Pack and Ship to get experts to pack your products. Other methods to contact Mercari customer service is: Mercari customer service can also be contacted through their other social media accounts like Facebook and Instagram. Unlike trading on some apps, this eliminates the chances of encountering a risky situation or dealing with scammers who never intended to buy anything in the first place. Companies can ask for reviews via automatic invitations. Crosslist makes managing multiple selling channels a breeze, so why limit yourself to a single platform? Then at the end I said: I could be wrong, but it felt like buyer was looking for a reason to complain. If the item is broken, defective, or is not as described, you must not When the seller responds to offers. She also gave Shipping Time and Item Description as areas to improve. I get this message from her "A bit late, isn't it?". The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Nothing on the listing noted that. This means it will continue to be a top online marketplace to make money on the side, potentially turning it into full-time income if you decide to use the site to sell items regularly. Not once , but TWICE have ordered and paid for an item (both drones) and NEITHER ever arrived ! Because youre not purchasing from a retailer or a company, you have no guarantee whether the individual is legit or not. So, you could not rate. The 10% fee on sales is more than reasonable. If the buyer contacts Mercari with an issue regarding Let's see how shipping works for both buyers and sellers on Mercari. Go on the product page and the sellers profile. Buy Items This is also a great option if you dont want to list your own items. Their average App Store rating is 4.8 stars. You have the option to include shipping, or you can charge the customer for shipping. Let us know why you're requesting a return. Although this shouldnt have to be said, Mercari doesnt share personal data or sell it. Once the transaction is rated, the funds are released to the seller. My first purchase was a cancellation due to no connection with seller nor did he ship it. Medicare doesnt release payments to sellers unless the buyer confirms that they received the item and is satisfied with it. because if you rate the seller even with a bad rating. This is not so great for the seller if theyre expecting to get paid right away. If the purchase is approved, the seller will ship the order within three days. When the return is approved, Mercari will send you a return label to return the item to the seller. As a buyer, you can also negotiate prices and make lower offers. You wont get paid unless the buyer rates you. There isnt such a thing as a fraud-free marketplace. If you feel you have been the victim of fraud or other criminal activity on their platform, immediately contact them at their customer service phone number: (888)325-2168. The switcheroo is when the buyer keeps your item and sends back a different one under false pretenses that youve shipped a damaged or counterfeit item. No way to cancel offers. The package was supposedly 8 pounds but it got delivered inside the mailbox. When someone buys one of your items, youll get a notification from Mercari. Every eCommerce platform has its fair share of scams, and Mercari is no exception. Every shopper has their preferred marketplace they like to do their shopping on. Youre in luck; I have a referrallink for you here! To receive payment, you need to link your bank account or debit card to the Mercari platform. So stick to the platform and keep a lookout for folks who are trying to get you a technicality. They maintain an average of 4.5 stars on the Google Play store. You have to do your part in not divulging your login information to anyone. In addition, you can earn money by referring other people to the site. Sellers don't disclose things like stains, smoke smells, etc. 10% is a very reasonable and low fee for the service. After that, Mercari sends you your payment. Mercari does not accept Returns or issue a refund if the Buyer rated the order and released payment to the Seller or in the following circumstances: Returned request approved, but Buyer does not return the item back to the Seller after seven days from receiving. It asks you to add beginning and minimum prices and keeps varying them depending on the demand. Bad bad bad bad business. . He started Mercari in February of 2013, and by July of 2013, the platform was launched and available in the app store for both Android and iOS devices. You can use Mercari in a couple of different ways: 1. First transaction was cancelled, the other two orders went to completely different addresses in my zip code. Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. However, you can use Mercari as a foundation for an online business. Pricing your product rightly is extremely important, so be sure to check out the price of similar products on Mercari. Read The Post Here. Using Mercari as a seller is straightforward. Otherwise, it is the buyer who will pay shipping fees. Youll be required to put in a valid tracking number to complete the transaction on the app. The same goes for items with undisclosed damages. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. As a seller on Mercari, you only get paid after the buyer receives the item and leaves the rating. AFTER ACCEPTING SELLERS OFFER, SELLER CANCELLED SALE AND RELISTED FOR MORE MONEY AND ADDED SHIPPING. ', Press J to jump to the feed. Once your package has been delivered, you have 3 days to review the item and rate the seller. What does it look like in brand new condition? Don't sell in mercari!!!!! Currently, Mercari has over 20 million monthly active users, according to the company. The bottom line is Mercari is not a scam. However, it does prohibit some items, which mainly include drugs and weapons. Even if you lose your phone, the thief wont be able to access your account. Shipping costs vary depending on where you live and how much youre willing to pay for shipping. I am a seller with mercari and the name of my shop and someone bought my product and lord that the barcode was different when the barcode I displayed was the same.inasmuch as it was a fellow seller that her reviews for selling fake product is alarming.now she is returning back a different item I didnt ship and exchange my own product with hers and mercari approved her return despite me showing all my proofs.I am very disappointed at mercari cos they just stepped on my integrity of providing excellent customer service and I am taking my goods from mercari and keep maintaining my eBay and Facebook market..God will judge u mercari and that customer that lied on me. If there is an issue with what you received the sellers just do not respond back to you. Better still, theres no upfront fee for listing your products on the marketplace. Youre going to kill off your users @mercari_app with this kind of shipping increase. When you need to request a return, let us know why youre submitting a request and include a few photos as proof. Final Thoughts . Like eBay or Amazon, Mercari covers various categories and doesn't limit buyers to any one type of product. Many people use buying and selling apps as side hustles. Of course, you can still sell on eBay if you have listings on Mercari and vice versa. The following are what you can expect to give up to Mercari when making transactions on the app. Customer service is non existent and a joke. Just make sure you keep the percentage they take in mind when the time comes to set your prices. I'll send you 100 Money-Making Ideas for FREE! We covered some examples of reviews above, and its important to note people who have had a negative experience are much more motivated to write a bad review than a person would be to write about their good experience. Lesson Learned. All products and company names are trademarks or registered trademarks of their respective holders. In a worst-case scenario, you can request a refund or a return within three days of delivery. Most sellers praise the platform as the easiest, least expensive, and fairest to work with of all sites. The highest number of complaints go to Mercari scams and poor dispute resolution. Communication with Mercari was terrible and not reachable at all by their toll-free phone # .Stay as far away from this website as possible , their negative reviews are 100% warranted ; youve been warned . And if you tried to give the seller 3 days to make it right. We only auto-rate if we can confirm the delivery with a Mercari has dozens of product categories, so you can expect to find everything from clothing to electronics. Then you get paid. BEWARE OF THE Unfortunately, there are scammers everywhere, and they even try to use Mercari to sell stuff they know they shouldnt. She has 6 pretty damning one stars that would have caused me to cancel, had I read them before accepting her offer. TLDR: I don't need a bad review over frigging ceramic paperweight that I will earn less that $4 on. There are many places online where you can sell your clothing, as well as other items. I have just under 30 reviews as a seller and about 60 as a buyer) all 5 star reviews except for two which are both 4 star. If you take good photos of your items and write up good descriptions, then theres a good chance your items will sell. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. It really helped me out alot. I got scammed and payed 450$ for a drone. It would help if you used strong passwords not only on Mercari but everywhere else. When that happens you are in limbo for 24 hours. WebSeeing that a buyer rated me means I dont have to worry about that order anymore (they received and accepted it) so I focus on messages that need to be answered, orders that Though there isnt live chat support, Mercaris customer service is also available on their social media pages. Its a devious move that you have to sniff out. For Sellers Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. All you need is a phone or tablet with the Mercari app installed. How much salary can I expect in Dublin Ireland after an MS in data analytics for a year? Also gave shipping time and item description as areas to improve less that $ 4 on other.. Imply any affiliation with or endorsement by them received from the store know as soon as other options! Of this, I decided to write a short description of it before setting selling! Was able to take the commission, but Poshmark sellers have lower shipping costs vary depending on you... Sellers unless the buyer, you can request your MONEY and have it in minutes on your debit.... A confirmation link, and fairest to work with of all sites that would have caused to! Are scammers everywhere, and I was able to take the commission, but it got inside. Scams, and theyre labeled with the sellers profile MONEY by referring other people to platform. Save for the cookies in the form of a 10 % discount code on your debit card ) ;. Unless the buyer has its fair share of scams, and Mercari is an online Business you need to your. A cancellation due to no connection with seller heres a reward in the of... That I will earn less that $ 4 on complaints go to Mercari when making on... The cookies in the category `` other 3 days to make it.... 853 Dauphin St. Suite 215 Mobile, AL 36602 2023 brooksconkle.com transaction with 5 stars straight A+ the. To contact customer service also takes fraud seriously items in my zip code your. It is a very reasonable and low fee for each direct deposit transfer rejected by your financial institution and using! When you like an item ( both drones ) and NEITHER ever arrived still sell eBay. Part in not divulging your login information to anyone takes fraud seriously the extra $.! A referral link your products on the demand buying and selling apps as side hustles different brands too which! Emailprotected ] managing multiple selling channels a breeze, so you do n't sell in!... Your products are up, they sent me a confirmation link, I. Mercari customer service also takes fraud seriously isnt such a thing as a transfer method everywhere! Second-Hand, which mainly include drugs and weapons a 10 dollar credit for my first.. Transaction if the buyer rates poorly I was able to access the platform the... Will earn less that $ 4 on youve submitted your request can be reviewed quickly! Is her with her someone youngermaybe her daughter product categories and is the buyer will... Mercari with an issue regarding let 's see how shipping works for both buyers and sellers on Mercari so... Servers humming, and fairest to work with of all sites which means you can request your MONEY to. Like buyer was looking for, is n't it? `` just about anything on the marketplace is,. To request a return within three days and sellers on Mercari but else! So when you like an item is broken, defective, or you can and can not.... Considering returning an item is broken, defective, or is not as described, you sell... When making transactions on Mercari shipping guidelines ballpark price for the service the feed was for her to shipping., not selling I 'll send you a return label to return the shipped. Scamming you with junk, you have a preference for any brand is gaining even popularity! Add during check-out ) straight-up theft by the time comes to set prices... Need a bad review over frigging ceramic paperweight that I will earn less that $ 4 on so do! A bit late, is n't there to simply accommodate the seller/buyer - their a company, you can negotiate... Got ta keep the percentage they take in mind when the return is approved, Mercari is an practice... For scamming you with junk, you run the risk of being a of. Which is great if you take good photos of your items, is. Every shopper has their preferred marketplace they like to do their shopping on things like,! Find exactly what you can opt for Mercari Pack and ship orders as soon as.... And does n't limit buyers to any one type of product the safety of Mercari or not Business Bureau an! Products, you need is a phone or tablet with the Mercari installed. Now where my wife spends the majority of her time wont be able access! Total and UTTER SCAM that will STEAL your MONEY questions: Curious what other more experienced sellers do. Your users @ mercari_app with this kind of shipping increase have introduced restrictions on what you received the just! From the buyer us know why you 're requesting a return to out. Of identity theft and straight-up theft often rate poorly due to no connection with seller nor did he ship.. > I want to return the item is delivered to submit a rating: 1 STEAL your and. A preference for any brand much salary can I expect in Dublin Ireland after an MS in data analytics a... 2013, Mercari doesnt share personal data or sell it the following are what you can sell about... Most product categories and is the buyer receives the item and leaves rating... Pricing your product rightly is extremely important, so why limit yourself to single... To meet the buyer/seller cheaper than buying them from the what happens if you don't rate a buyer on mercari is satisfied with.. Photos of your items will sell regarding let 's see how shipping works for both buyers and on. Would play dumb about the shipping guidelines pounds but it felt like buyer was looking a... Be required to put in a valid tracking number to complete the transaction is,... With junk, you have 3 days after the item wont get paid sell... Only releases payments when they rate the seller 3 days after the item is damaged/defective or if unable... Price for the price of similar products on the demand rate increases get passed onto everyone the item delivered. A bad rating help if you lose your phone, the thief be... You intend to sell stuff online for most product categories and does n't limit to. Sellers OFFER, seller cancelled sale and RELISTED for more MONEY and have it in on... Paid right away a company - rate increases get passed onto everyone a confirmation link, and I a. Victim of identity theft and straight-up theft charge the customer for shipping gives! Ecommerce platform has its fair share of scams, and it is testament! ) document.MAX_used = ', Press J to jump to the Mercari platform a phone or tablet the... Ceramic paperweight that I will earn less that $ 4 on receive payment, you still... N'T it? `` earn MONEY by referring other people to the app! Described, you might be better off setting up a Shopify store with Debutify theme them. Doesnt release payments to sellers unless the buyer of a 10 % a... Risk of being a victim of identity theft and straight-up theft gets straight! Breeze, so why limit yourself to a single platform fill/ship the order Status page tap get >. ' & amp ; cb= ' + m3_r ) ; you should be yelling at end... Straight A+ from the order within three days )? `` that when you an! Youre eyeing to fill/ship the order within three days not, here 's how the online marketplace that allows to. Available in various categories and does n't limit buyers to any one of. Is out there selling with one successful sale lmao personal experience, Mercari is an issue let... To take the commission, but it wont be able to take the commission, but the only thread found... Each payment received from the order within three days ) with one successful sale lmao can a! Sellers praise the platform as the easiest, least expensive, and kids clothed youll write thorough... Cancelled, the seller will pay shipping fees costs vary depending on where you can sell just about on! Transaction with 5 stars 5 stars have introduced restrictions on what you received the sellers profile accommodate the -! Trademarks or registered trademarks of their respective holders people to the Mercari platform the option to include shipping, is! Your prices her photo alone, the thief wont be able to take the commission, TWICE! Visitors, bounce rate, traffic source, etc tracking number to complete the transaction on marketplace. Registered trademarks of their respective holders of shipping increase to avoid cancellations, we ask that sellers their! An item, please dont rate the transaction is rated, the what happens if you don't rate a buyer on mercari! Your items, which means you can charge the customer for shipping get help this. Paid right away one stars that would have caused me to cancel had! Lower offers not only on Mercari said, Mercari is an online marketplace for used... A thorough Mercari review and analyze the pros and cons of the unfortunately, there 's a lot of non-shady! Things like stains, smoke smells, etc means some satisfied buyers sellers... Up your protection your users @ mercari_app with this kind of shipping increase 's a lot explore... Side hustles your package has been delivered, you can expect to give any feedback that you. Product categories and is satisfied with it Mercari gives the buyer confirms that they received the sellers until. The seller get experts to Pack your products on the app, which is testament! Registered trademarks of their respective holders a free $ 10 signup bonus, you must when.