8 reviews of Spectrum - Temp. I returned the equipment but got a billing statement saying I didn't return it. You may also need an HDTV antenna to access local broadcasts in certain areas, depending on where you live. 68. First, you need to locate the user manual or instruction guide that came with your cable box. ), Spectrum Modem Blinking White and Blue? It will come with bubble wrap so that you can protect the equipment. Sadly, you cannot just disconnect using the spectrum App. You can contact the Spectrum customer service team to get more information about the cost of returning the router in your area. You can request a Home Shipment Return Kit when you call Spectrum if you have no UPS or Spectrum stores in your area. read more. Public Comment. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. They will know that the equipment is on its way when the return label gets scanned at UPS or Spectrum. Returning your cable box is easy, and you may even be able to do it right from your own home in a few simple steps. Youre in the right place. Theme Scene is an independently owned cable TV & internet is comparison review resource. Postal Service Office. If you purchased any of these items, such as paying a one-time fee for a cable box, you are not required to return those. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-banner-1','ezslot_6',165,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-banner-1-0');Spectrum suggests that their customers return their equipment at a UPS store. However, at a minimum, you will usually need an internet-connected device, an internet connection, and possibly an HDTV antenna, depending on where you live. They're not going to try to sell you anything. Note: this service is only available to the disabled. Because not all UPS sites are UPS stores, you must return equipment to a UPS Store exclusively. Some cable providers allow you to return the cable box via mail, simply following the instructions provided with the original box and packing. Dont think theyll just add a couple of bucks. Consumer Complaint. Call your local Spectrum store in advance to see if they will accept your old equipment before you return it. Fine navigation and lane guidance will escort you all the way. The router can be mailed back to us through any local UPS store. The equipment that you get from Spectrum is their property and they need it back when you terminate or change your service. It will be charged to your last bill, which will include, Applicable Spectrum Unreturned Equipment fee along with cost and expenses associated with the unsuccessful attempts to retrieve the device. Want to return an online order? Make plans to return your Spectrum equipment and enjoy your move with the help of the pros at WowMover. Equipment returns: Spectrum can charge $200+ if you fail to return the WiFi equipment, including if it's lost in the mail. You can return your Spectrum Equipment via UPS Return, FedEx Return, U.S Postal Service, Spectrum Store Drop Off, or even Equipment Pick-Up. You can also bring your equipment to FedEx to return it to Spectrum. This is an alternative to returning your equipment at a Spectrum or UPS store. Sign in or register to get started. Please also note that if you have leased the equipment from Spectrum, you will need to return it in order to close out your account. Log in to your Google account and enjoy your own Google Maps. If you want to go to another location, you'll need to pack your shipment before you arrive. Once you get through the phone tree you'll wait on hold 30 minutes to an hour. For further information or to make a request, contact Spectrum. If you want to ship your equipment with UPS, follow these guidelines: If theres no UPS store in your vicinity, you can always return your equipment via USPS or FedEx: Keep in mind that a return label is required for this method. I already have a label for my return shipment.. Open today until 2pm. You must obtain a FedEx receipt as proof that you have dropped off the spectrum equipment. But it was more complicated than I thought. You are not required to return cables or remotes that came with the equipment. 1-855-757-7328 is the easiest way to reach them. There is also another option if you dont want to return the package. If you are unable to locate the manual, contact the cable provider for specific instructions on how to return your cable box. 1.Provide users with complementary products. So, I had to return my equipment as well. Pay bills, exchange cable equipment, and more! TechBlot is a Techblog that covers Tech news, How to Tutorials, Tech and Gadget reviews, and help you fix any Tech related issue. You would want to make sure that you call in to 855-707-7328 to make sure that the WiFi charge is removed from the account so that you aren't billed for it any longer. Customers may be subject to a restocking fee if the equipment is not returned in its original condition. Ensure that you are not talking to someone from another department; if this is the case, ask to be directed to the retention department. Then, take the package to the nearest FedEx office. If the retailer sent your product in reusable FedEx packaging, itll say its reusable on the front of it. You dont need to bring in your remotes or wires that went with your cable box when you return it. Instead of having to switch back and forth between apps, drivers efficiently control their queue and see passenger info all in one place, making it easier to manage rides and get to where theyre going. The additional fee for unreturned packages may be charged as your name is in agreement. One of the strips will have been used by the retailer. The spectrum store to return equipment locations can help with all your needs. Temporary. The receipts act as evidence showing that transportation happened. If you received specific instructions from your online store, please follow those packing directions. Have you ever signed up for a free trial only for it to turn into a paid subscription automatically? How to find spectrum equipment return near me Open Google Maps on your computer or APP, just type an address or name of a place . You can pack your own return or get professional packing assistance at a location that offers in-person service. Spectrum issues equipment to use with different Spectrum Services like Spectrum TV, Spectrum Internet, Spectrum Voice, etc. In 2020, Google Maps was used by over 1 billion people every month. You can drop-off your Spectrum equipment at any Spectrum store. You dont need a return label if you bring your Spectrum equipment to a UPS store. Good morning and thank you for reaching out here at the Spectrum Community. In addition, I realized I was paying for my Spectrum services for no reason at all. I can only do that at weekend but then I was billed with unreturned service fee at 5/8. For help packing your shipment, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized ShipCenter, Office Depot or OfficeMax location. Youll be given a menu to choose from, select the cancel service option, and get ready to be greeted by a robotic voice. Visit a Spectrum Store Come see us to shop and learn about new products, upgrade services, pick up equipment (including self-install) and make payments. Our mission is to educate consumers on cable & internet and home services. Remotes and cords are not required to be returned by Spectrum, Also Read: Two Men And A Truck Moving Rates, and Cost. You will also need to provide a valid ID, such as a drivers license, passport, or state-issued ID card. Drop off your Spectrum cable box at a UPS, Fed Ex, or Spectrum store. They are faster. There are more than 30,000 post offices across the country, so there is no question of a shortage in service. Yes, you can return your DIRECTV equipment in person at an authorized FedEx office location. Your email address will not be published. You can also ship your Spectrum equipment from home if you request a home return kit. I waited well over an hour for them to wrap up their conversation. Our crew has decades of moving experience and would be happy to answer any further questions you might have regarding what it takes to relocate successfully. How to find spectrum equipment drop off near me Open Google Maps on your computer or APP, just type an address or name of a place . Defective equipment. We have updated our list of supported web browsers. You can also drop off your box at any FedEx Office, but not at a FedEx DropBox. (Heres Why & How to FIX! If there is no UPS store or Spectrum store in your area, you may return it through FedEx. Requires a return box (provided on request) for UPS dropoff. Privacy Policy | Term of Use | Disclosure, Things to Consider when using DIY Storage, How Moving Containers Can Save You Money and Stress, What to Consider Before Renting a Moving Truck, The Best Moving Companies That Provides Trailer Rental. The cost of returning the router varies by location. You can tell when you search for a UPS location directory online and it will tell whether or not its a store. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. You must contact the Spectrum Support Team to receive an RMA number before returning your equipment. Bring your products to the store and tell them that youre a Spectrum customer. This charge is generally a set amount plus any applicable taxes and could appear in your bill anywhere between one and 24 months later. Spectrum has 687 store locations across the U.S., and you can visit the one nearest to you in order to return the equipment.25 Jun 2020 READ How do you wear colored pants? Generally, Spectrum requires that equipment be returned within 7 days of disconnection. It is ridiculous since I was still charged for the 50 . Use the receipts given at whatever store you chose to use. Remove any old shipping labels and seal the box correctly to avoid damage. If you dont return the equipment, or leave any equipment or dishes installed and cannot collect it, then you may be charged up to $460 for each unreturned or uncollected item. Also Read: How to Self-Install Spectrum Internet & WiFi. Not everyone lives near a Spectrum or UPS store and they may need a return label. 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